Book online with citrushoteljb.com and rest assured that you are receiving the best online rate. In fact, not only the best rate, the best deal for the benefits of booking directly on citrushoteljb.com also include the following:
Direct dealings with the hotel
Exclusive offers & promotions
Instant room confirmation
No booking fees / hidden costs
Flexible cancellation policy
Pay upon arrival **
Customer support (Online Help 7 days a week)
But should you find a lower rate on any other website for citrushoteljb.com and once these rates and applicable terms & conditions have been verified by our team, you will receive the lower rate PLUS an additional 10% discount.
**This is not applied to pre-paid bookings, i.e. Early Bird package
TERMS & CONDITIONS:
The Best Rate Guarantee applies to confirm reservations made on citrushoteljb.com and bookings made under the Best Rate Guarantee search.
Should a lower rate be found on another website, the application of the guarantee sought must be for the same hotel, same date, same type of room, same rate, same number of people and with the same sales conditions as those that apply to the reservation made on citrushoteljb.com
The lower rate on the other website must be viewable, bookable by the general public, providing instant confirmation, inclusive of all taxes and service charge, and in the local currency.
Guarantee shall not apply if the lower rate is found on a third party website but is lower due to the currency exchange rates, rounding applied on room rate, incorrect display, etc.
Claim must be made within 24hours of making your booking on citrushoteljb.com
Claims for multiple nights will be compared individually.
Best Rate Guarantee does not apply to:
Association member rates
Wholesale rates by travel agent
Wholesale rates by online travel agent
Flash sale rates by flash-sale site or online travel agent
Package rates that include airline ticket + hotel, airport transfers, meals, tours and amenities
Opaque bookings where the hotel brand and/or the specific hotel is unknown until the booking is confirmed.
TO MAKE A CLAIM?
Write to us at [email protected] with details of your findings and we will revert to you at the earliest.
Citrus JB Benefits
Citrus JB Benefits
Booking directly made from this website will enjoy a range of exclusive benefits
Best rate guarantee
Unlimited Wi-Fi internet access
GET 10% off on Food & Beverage at Citrus café
GET 10% off on Minibar
GET 10% off on laundry
Early check in at 12.00 hrs (subjects to room availability)
Late check out at 14.00 hrs (subjects to room availability)
Additional benefits for specific room types:
Club room, Club suite, and Club family suite
Privacy and exclusive access of the Club Lounge with internet station and relax area